The brief Version: In case you are seeking a unique engagement ring or unique anniversary present, Leibish & Co. has actually a strong supply of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has been running online since 1998 with your own touch which includes won recurring business the world over. Leibish & Co. allows you purchasing loose stones or even use their no-cost “Design Your Own” tool to take the ideal piece of jewellery your. With decades of experience and good design under its belt, Leibish & Co. is on the verge of growing their stock to watches and various other extras.
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Whenever Leibish Polnauer founded his first on the web diamond business in 1998, it took nearly the full time to publish an individual image and information to their web site â but he had been a visionary just who saw possible in the fledgling field of ecommerce. “as he views the potential in an idea, he can fit everything in in his capacity to progress along with it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish created an effective, family-run operation together with girlfriend and children serving in leadership positions. They’ve got expanded a fruitful online business with offices positioned across the world. Leibish & Co. is a leader in unique coloured diamonds and gems which happen to be hard to find somewhere else. Their diamonds may also be conflict-free, that’s an important factor for a number of consumers.
“individuals come to all of us because they search for anything just a little various, one thing a little more unique than everyone else has,” Benji stated.
While Leibish & Co. offers high-quality old-fashioned diamonds, the company specializes in colorful, distinctive jewellery. Whenever requested exactly why the business has actually these a higher client return price, Benji quickly pinpoints why.
“It is a combination of outstanding items, great solution, and jewelry designed on greatest quantities of perfection,” the guy stated. “The precious jewelry we make is certainly not your daily, mass-produced sort of item. Every piece is custom-made to completely suit the diamond or gem stone opted for because of the client.”
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Children Affair With private Service
Leibish & Co. is a real household company, with Leibish’s family unit members playing important parts when you look at the organization.
Leibish functions as creator and President with the organization, while their wife, Rosi, is the business’ Events management. Their oldest daughter, Chavi, serves as the Lead Jewelry Designer â which can be a massive obligation since custom jewelry makes up more than 50% associated with businesses company, Benji mentioned.
Leibish’s oldest child, Yossi, could be the President of Leibish & Co. Another child, Shmulik, who’s a graduate associated with the Gemological Institute of America, could be the main Diamond Buyer for the company. “Shmulik is, honestly, certainly the majority of talented color diamond specialists in the industry,” Benji stated.
Leibish’s daughter Itzik will be the organizations COO and works its nyc office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, may be the organization’s CFO.
“As one of the longtime members of the group, I’m able to let you know that, although there is no connection, they give consideration to me, yet others, part of their loved ones,” Benji said. “We all bring our own expertise for the business, but work together to consistently expand the company.”
Customers are additionally treated like family members at Leibish & Co., in which the company invests energy into personal solution and sales. “if you’ve ever managed one specific broker, eg, this is the same person you will definitely usually handle, whatever you are calling or creating in about,” Benji said. “We don’t have confidence in driving clients around to different departments if they have a question or certain problem they wish to manage.”
Customers originate from all around the World
Leibish has actually certain several types of customers: discover buyers, just who largely shop through the site, stores, and those in trade company, who typically check out the organizations primary practices in ny, Israel, and Hong Kong.
Most Leibish & Co.’s customers are from United States. The after that most widely used market is Canada, followed closely by the uk, Australia, Hong-Kong, while the remainder of Europe.
Customers at each and every level of existence store at Leibish & Co., though the majority are between your ages of 35 and 54, Benji said. In addition, the firm garners about 300,000 website visits each month â and helps to keep most of its customers coming back again.
“with well over a 70per cent return customer rating, we remain extremely popular businesses within market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. holds top-quality jewellery, but additionally keeps inventory mobility, specifically for on the web customers, Benji stated. The business sells countless free expensive diamonds and priceless gems, but the crucial goods are customized jewellery productions.
“We keep a large collection of multicolor diamond and gem stone jewellery, with many in the rarest colors previously viewed,” the guy stated. “Our company is acknowledged well by all of our bread-and-butter services and products â yellowish diamond and green diamond wedding rings. However, we sell diamond jewelry of nearly every tone, and precious gemstones â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless diamonds, also, but all of our expertise is in the arena of color.”
For customers that have anything at heart and require help rendering it an actuality, Leibish & Co. provides a “Design your personal” jewellery device, which Benji stated is actually its top product.
“Obviously, when searching for a special part, men and women frequently wish specific stones and placing styles they have currently fallen deeply in love with,” the guy mentioned. The “Design your personal” device allows customers to create an item utilizing the material, setting, and metal regarding option.
“It allows them to bring their own ambitions your â with the expertise in craftsmanship,” Benji informed united states.
Accessories & brand new Online Tools in Store for Leibish & Co.
because it seems forward to the future, Leibish & Co. is actually gradually moving toward higher-ticket products and product variety. The business feels comfy branching out to new product lines because of the commitment and enthusiasm it relates to finest their current designs.
“we’ve talked-about exposing different add-ons â for example deluxe watches, purses, and also pens,” Benji stated. “But we decided to hold back until we initial perfected our very own primary distinctive line of product, basically diamonds.”
Leibish & Co. can looking for ways to carry on perfecting their prominent website, also. One-way it intentions to boost their on line knowledge is by introducing augmented fact attributes, that’ll offer virtual customers more of an in-store experience.
As an organization with its sources in colourful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional business which views change while the different, maybe not the guideline.
